Privacy Policy

At Gul e Noor and Ella, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Name, email address, phone number, and delivery address when you place an order or create an account.

  • Payment details when you make a purchase (processed securely through third-party payment providers).

  • Browsing activity, device details, and cookies to help us improve your shopping experience.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Communicate with you about your order, account, or promotional offers.

  • Improve and personalize our website and services.

  • Prevent fraudulent transactions and ensure site security.

 

3. Cookies & Tracking

Our website uses cookies to enhance your shopping experience, such as remembering your cart items and showing prices in your local currency. You can manage or disable cookies in your browser settings.

4. Sharing of Information

We do not sell or trade your personal information. Data may be shared only with trusted third parties (such as courier partners and payment processors) to complete your order.

5. Your Rights

You have the right to:

  • Request access to the data we hold about you.

  • Ask us to correct or update inaccurate information.

  • Request deletion of your personal data (where legally applicable).

  • Opt out of marketing emails at any time by clicking "Unsubscribe."

6. Children’s Privacy

We do not knowingly collect information from children under 13. If such data is mistakenly shared, please contact us and we will remove it immediately.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:
ellabygulenoor@gmail.com
+92 337 0331234